Ours was a particularly stressful and protracted house sale which lasted an agonising 6 months. At every step, Tom Cann proved not only professional and innovative but a truly decent man. He gave invaluable advice throughout and handled some extremely tricky situations with tenant and buyer with empathy and diplomacy. He is incredibly gifted at what he does and a gem in a profession that gets a lot of bad press. We wouldn’t hesitate to use Tom again and would recommend him and the team at Spencer James Residential to anyone.